Mostrando postagens com marcador it services. Mostrar todas as postagens
Mostrando postagens com marcador it services. Mostrar todas as postagens

terça-feira, 19 de outubro de 2010

IT Managed Service Providers Can Be Very Cost Effective Solutions

IT managed service providers can be extremely beneficial to the client receiving the services as well as attractive to businesses providing the services. The most well known example of managed IT services is that of the managed dedicated server where all technical changes as well as the physical server are taken care of by the service provider. IT management as a service has begun to receive notice and acceptance well beyond the simple managed server from both providers and from clients.

Having the staff on site is not strictly necessary for many organizations and this makes it ideal for providers offering off site IT services. IT costs can fluctuate depending on the type of software that must be deployed, training needed for employees or support services needed. However for companies with a managed IT solution, the costs are normally fixed each month and worked into the budget.

Almost every business uses their IT department in a different way and a managed solution allows the company access to experts in their area without the expense of attempting to locate and retain these experts. Providers are finding the idea of managed services attractive as well since they gain the added benefits of a stable and predictable income as well as familiarity with each client which usually results in better service.

Managed services for IT are not a new concept but some resistance may have to be overcome as many clients are used to considering IT an in house problem or in some cases calling for consultants only after the unthinkable has happened such as data loss or unauthorized access. There are particular areas that are simpler to transition to because the client base understands the potential losses or complications far outweigh the fixed monthly cost of a managed service. When considering a transition to fixed services a provider should also consider any government regulations which must be adhered to as well.

Security as a managed solution is a large market and because of the specialized knowledge and software needed to provide IT security. Potential clients are highly receptive to this type of managed service. Data storage, server provision and off site data backups are also fertile grounds for managed services as the potential clients have far fewer objections to overcome when contracting for these services. This is not to say these are the only potential services possible to manage and establish as fixed costs but simply the easiest to begin with.

Managed servers have been around for years and the clients view these as cost effective solutions for server hosting wherein they need only worry about what their site will provide and not the IT end of their online presence. As outsourcing specialized technical jobs becomes more common there will undoubtedly be less resistance to any type of managed services. It makes more sense for the company and provides a stable income for the excellent service provider.

Software as a service, desktop as a service and many other IT services have introduced a new market for the provider and cost effective solutions for the business which may be required to maintain many machines and deploy software over multiple branches as in the case of a corporation. While IT managed service are not yet the preferred solution for every company they are becoming increasingly more accepted by service providers as well as companies of all sizes.

With the right amount of marketing of the correct type it has been possible for service providers who formerly worked on an as needed basis to shift their focus to providing managed IT services. The benefits for both the service provider and the client are multiple. Once a client has been secured, those first months of service can cement customer loyalty.

quarta-feira, 8 de setembro de 2010

How IT Managed Services Teams Provide Remote Support To Clients

If one looks closely at IT managed services, one can understand that it is an area where information technology management is key. Although, some individuals do not understand the many different process which exist as part of such a system. Therefore, if one is interested in becoming involved in IT, often one has to go through a great deal of education and training in order to do so.

 

Of course, paramount to success is the ability to understand the various applications which such a team may use. These applications often include the ability to work remotely, to allow customers to download security patches and upgrade software applications from their location and to stay connected with each customer over a virtual network. For, in doing so, a company can save a great deal on time and travel related to delivering such products in person. Therefore, it is beneficial for both the company and the client in relation to savings over time. Of course, with as fast as things change with regards to technology today, one often has to stay on top of new trends twenty four seven in order to succeed. However, there are shortcuts one can use, such as keeping up with technological periodicals and reading updates to various applications and processes online on a regular basis. Also, once one learns the ropes, one most likely has even more job opportunities waiting in the future. Although, one must have a clear understanding of both challenges and benefits associated with applications and processes in this area of IT. As such, the more applications and software programs along with hardware knowledge one has the better. For, regardless of the position within an IT department one holds, whether working for a client or a member of a managed services team which works with such a client, an individual is going to gain valuable knowledge over time and as always, knowledge equals power which one can most likely use both now and in the future. As for where the terminology related to this area of IT came about, it is neither copyrighted or proprietary and remains open to use by all. Although, it is a phrase and often a title used quite frequently within the area of Internet technology. Still, as there is no clear ownership, the phrase does a good job of defining the exact responsibility of IT personnel which is to manage IT services which are distributed to clients worldwide. Another function within the field of IT management is a process focused system which is focused on process improvement. In addition, there are also business process management, frameworks and other methodologies used within this area of IT. However, this area has no concern with the use of vendor products or even with some of the details relating to technical issues. Rather, it focuses on establishing and providing a framework in which other activities related to IT and IT personnel along with customers are framed. Still, of main concern to process improvement are concerns related to the operational aspects of IT. As such, this area of IT is not related technological development but rather automated service features such as automatic update processing and general processing of data. However, even with supplying automatic procedures, one can also choose to turn off such functions when such an additional application is provided. To this end, software written for sale or development of microprocessors are not often seen as part of managed services team responsibility; However, systems used by business and marketing often are. Regardless, if one has the knowledge and power to withstand employment on a IT managed services team, most likely one is opening to the door to many other future opportunities as well.